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20px}.crm-kv-cell{display:flex;flex-direction:column;gap:3px;min-width:0}.crm-kv-label{font-size:11px;text-transform:uppercase;letter-spacing:.04em;color:var(--text-faint)}.crm-kv-value{font-size:14px;color:var(--text);word-break:break-word}.crm-kv-inline{display:flex;align-items:center;gap:7px}.crm-kv-danger{color:var(--red);font-weight:600}.crm-pill{display:inline-block;font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.03em;padding:2px 7px;border-radius:var(--radius-pill);vertical-align:middle}.crm-next-step{background:var(--surface-soft);border:1px solid var(--border);border-radius:12px;padding:12px 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var(--border);border-radius:12px;background:var(--surface-soft)}@media(max-width:900px){.crm-kv{grid-template-columns:1fr}.crm-funnel-card{flex-direction:column}.crm-kpis{flex-wrap:wrap}.crm-popover{right:auto;left:0;width:min(260px,80vw)}}.agent-title-row,.kanban-assignee{display:flex;align-items:center;gap:10px;min-width:0}.agent-avatar{width:42px;height:42px;flex:0 0 42px;border-radius:50%;overflow:hidden;display:inline-flex;align-items:center;justify-content:center;background:linear-gradient(135deg,var(--accent),var(--lavender));color:var(--indigo);font-weight:700;font-size:13px;border:1px solid rgba(23,20,47,.08)}.agent-avatar img{width:100%;height:100%;object-fit:cover;display:block}.agent-avatar-small{width:32px;height:32px;flex-basis:32px;font-size:11px}.kanban-assignee{border-radius:12px;background:var(--surface-soft);border:1px solid var(--border);padding:8px}.kanban-assignee-label{display:block;color:var(--text-faint);font-size:11px;line-height:1.2}.kanban-assignee 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9px;border-radius:var(--radius-pill);font-size:12px;font-weight:600}.user-status-active{background:#3aa57a24;color:var(--green)}.user-status-inactive{background:var(--lavender);color:var(--lavender-text)}.users-active-field select{background:var(--surface);border:1px solid var(--border);border-radius:10px;padding:9px 12px;color:var(--text);font-size:14px;font-family:inherit}.users-note{margin-top:16px}.access-card{border:1px solid var(--border);border-radius:var(--radius-lg);padding:14px;background:var(--surface)}.access-card h3{margin:0 0 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h2{font-size:13px;font-weight:700;color:var(--text);margin:0}.crm-pipe-column-head strong{min-width:24px;height:24px;display:inline-flex;align-items:center;justify-content:center;border-radius:50%;background:var(--lavender);color:var(--lavender-text);font-size:12px}.crm-pipe-cards{display:flex;flex-direction:column;gap:8px;padding:0 10px 12px;overflow-y:auto}.crm-pipe-empty{border:1px dashed var(--border);border-radius:12px;padding:14px;text-align:center;color:var(--text-faint);font-size:12px}.crm-pipe-card{border:1px solid var(--border);border-left:3px solid var(--border);border-radius:12px;background:var(--surface);box-shadow:var(--shadow);padding:10px 11px;display:flex;flex-direction:column;gap:7px;cursor:pointer;transition:box-shadow .12s ease,transform .06s ease,opacity .12s ease}.crm-pipe-card:hover{box-shadow:0 4px 14px #17142f1f}.crm-pipe-card:active{transform:scale(.99)}.crm-pipe-card.is-dragging{opacity:.45}.crm-pipe-card-tone-new{border-left-color:var(--yellow)}.crm-pipe-card-tone-progress{border-left-color:var(--lavender-text)}.crm-pipe-card-tone-won{border-left-color:var(--green)}.crm-pipe-card-tone-lost{border-left-color:var(--red)}.crm-pipe-card-tone-postponed{border-left-color:var(--text-faint)}.crm-pipe-card.is-overdue{border-left-color:var(--red)}.crm-pipe-card-top{display:flex;align-items:center;gap:8px}.crm-pipe-card-name{font-weight:600;font-size:13.5px;color:var(--text);word-break:break-word;line-height:1.3}.crm-pipe-card-sub{color:var(--text-dim);font-size:12px;line-height:1.35;word-break:break-word}.crm-pipe-card-badges{display:flex;flex-wrap:wrap;gap:5px;align-items:center}.crm-pipe-card-amount{font-size:13px;font-weight:700;color:var(--green)}.crm-pipe-prompt-overlay{position:fixed;top:0;right:0;bottom:0;left:0;z-index:60;background:#17142f47;display:flex;align-items:center;justify-content:center;padding:16px}.crm-pipe-prompt{width:min(420px,100%);background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:0 18px 48px #17142f47;padding:18px;display:flex;flex-direction:column;gap:12px}.crm-pipe-prompt-title{font-weight:700;font-size:14px;color:var(--text)}@media(max-width:700px){.crm-header-actions{width:100%;justify-content:space-between}.crm-pipe-column{flex-basis:240px;width:240px;max-height:none}}.crm-list-head{display:flex;align-items:center;gap:10px;padding:10px 14px;border-bottom:1px solid var(--border);background:var(--surface-soft);position:sticky;top:0;z-index:1;cursor:pointer;font-size:13px;color:var(--text-dim)}.crm-list-head-label{-webkit-user-select:none;user-select:none}.crm-list-check{flex:none;width:16px;height:16px;cursor:pointer;accent-color:var(--indigo)}.crm-list-row{display:flex;align-items:center;gap:10px;padding-left:12px;border-bottom:1px solid var(--border);transition:background .15s}.crm-list-row.is-selected{background:var(--surface-soft)}.crm-list-row .crm-list-item{flex:1;min-width:0;border-bottom:0}.crm-bulk-bar{display:flex;flex-wrap:wrap;align-items:center;gap:10px;padding:10px 14px;margin-bottom:12px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-btn);box-shadow:var(--shadow)}.crm-bulk-count{font-weight:600;color:var(--text)}.crm-bulk-group{display:flex;align-items:center;gap:6px}.crm-bulk-select{padding:6px 10px;border:1px solid var(--border);border-radius:var(--radius-btn);background:var(--surface-soft);color:var(--text);font:inherit}.crm-bulk-clear{margin-left:auto}.crm-bulk-result{display:flex;align-items:center;justify-content:space-between;gap:12px}.crm-bulk-result-close{flex:none;background:none;border:0;font-size:20px;line-height:1;cursor:pointer;color:inherit;padding:0 4px}.crm-chat{display:flex;flex-direction:column;gap:10px;max-height:520px;overflow-y:auto;padding:4px 2px}.crm-chat-empty{padding:18px;text-align:center;border:1px dashed var(--border);border-radius:var(--radius-btn);background:var(--surface-soft)}.crm-chat-bubble{max-width:72%;border:1px solid var(--border);border-radius:14px;padding:10px 14px;background:var(--surface)}.crm-chat-bubble.is-inbound{align-self:flex-start;border-bottom-left-radius:5px}.crm-chat-bubble.is-outbound{align-self:flex-end;background:#edf8f3;border-color:#cfe9dc;border-bottom-right-radius:5px}.crm-chat-bubble.is-internal{align-self:center;max-width:86%;background:var(--surface-soft);border-style:dashed;text-align:center;color:var(--text-dim);font-size:12.5px;padding:7px 14px}.crm-chat-bubble-head{display:flex;flex-wrap:wrap;align-items:center;gap:6px 8px;font-size:12px;color:var(--text-dim)}.crm-chat-bubble.is-internal .crm-chat-bubble-head{justify-content:center}.crm-chat-channel{display:inline-flex;align-items:center;padding:1px 8px;border-radius:var(--radius-pill);background:var(--lavender);color:var(--lavender-text);font-size:11px;font-weight:600}.crm-chat-bubble.is-outbound .crm-chat-channel{background:var(--accent);color:var(--indigo)}.crm-chat-route{word-break:break-word}.crm-chat-time{margin-left:auto;color:var(--text-faint);font-size:11.5px;white-space:nowrap}.crm-chat-bubble.is-internal .crm-chat-time{margin-left:0}.crm-chat-subject{margin-top:6px;font-size:13.5px;font-weight:700;color:var(--text)}.crm-chat-body{margin-top:4px;white-space:pre-wrap;word-break:break-word}.crm-chat-body.is-clamped{display:-webkit-box;-webkit-line-clamp:12;-webkit-box-orient:vertical;overflow:hidden}.crm-chat-expand{margin-top:4px;border:none;background:none;padding:0;font:inherit;font-size:12px;color:var(--indigo-soft);text-decoration:underline;cursor:pointer}.crm-chat-failed{margin-top:6px;font-size:12px;font-weight:600;color:#b85e5e}.crm-chat-failed:before{content:"●";margin-right:5px;color:var(--red)}.crm-chat-filters{display:flex;flex-wrap:wrap;align-items:center;gap:6px 18px}.crm-chat-filter-group{display:flex;flex-wrap:wrap;gap:6px}.crm-chat-chip{border:1px solid var(--border);border-radius:var(--radius-pill);background:var(--surface);padding:4px 12px;font:inherit;font-size:12.5px;color:var(--text-dim);cursor:pointer;transition:border-color .15s ease,background .15s ease,color .15s ease}.crm-chat-chip:hover{border-color:var(--accent)}.crm-chat-chip.is-active{background:var(--indigo);border-color:var(--indigo);color:#fff}.crm-compose{display:flex;flex-direction:column;gap:10px;border-top:1px solid var(--border);padding-top:14px}.crm-compose-toggle{display:inline-flex;gap:2px;align-self:flex-start;background:var(--surface-soft);border:1px solid var(--border);border-radius:var(--radius-btn);padding:3px}.crm-compose-toggle-btn{border:none;background:transparent;border-radius:9px;padding:6px 14px;font:inherit;font-size:13px;color:var(--text-dim);cursor:pointer}.crm-compose-toggle-btn.is-active{background:var(--surface);color:var(--text);font-weight:600;box-shadow:0 1px 4px #17142f14}.crm-compose-send{display:flex;flex-direction:column;gap:10px}.crm-compose-channels{display:flex;gap:6px}.crm-compose-channel{border:1px solid var(--border);border-radius:var(--radius-btn);background:var(--surface);padding:6px 16px;font:inherit;font-size:13px;color:var(--text-dim);cursor:pointer;transition:border-color .15s ease,background .15s ease}.crm-compose-channel:hover:not(:disabled){border-color:var(--accent)}.crm-compose-channel.is-active{background:#edf8f3;border-color:var(--accent);color:var(--text);font-weight:600}.crm-compose-channel:disabled{opacity:.5;cursor:not-allowed}.crm-compose-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.crm-compose-wide{grid-column:1 / -1}.crm-compose-field{display:flex;flex-direction:column;gap:4px}.crm-compose-field span{font-size:12px;color:var(--text-dim)}.crm-compose-field input,.crm-compose-field select,.crm-compose-body{background:var(--surface);border:1px solid var(--border);border-radius:10px;padding:8px 10px;color:var(--text);font:inherit;outline:none}.crm-compose-field input:focus,.crm-compose-field select:focus,.crm-compose-body:focus{border-color:var(--indigo-soft);box-shadow:var(--focus-ring)}.crm-compose-field input:disabled,.crm-compose-field select:disabled,.crm-compose-body:disabled{background:var(--surface-soft);color:var(--text-faint)}.crm-compose-body{min-height:96px;resize:vertical}.crm-compose-note{font-size:12px;color:var(--text-faint)}.crm-compose-alert{margin-bottom:0}@media(max-width:900px){.crm-chat-bubble{max-width:92%}.crm-compose-grid{grid-template-columns:1fr}.crm-chat-time{margin-left:0}}